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<?php /* * UnderConstructionPage PRO * Interface - Tab - Support * (c) Web factory Ltd, 2015 - 2017 */ class UCP_tab_support extends UCP { static function display() { $options = parent::get_options(); echo '<div id="tabs_support" class="ui-tabs ucp-tabs-2nd-level">'; echo '<ul>'; echo '<li><a href="#tab_support_faq">FAQ</a></li>'; if(parent::whitelabel_filter()){ echo '<li><a href="#tab_support_contact">Contact Support</a></li>'; } echo '</ul>'; if (self::is_activated()) { echo '<div style="display: none;" id="tab_support_faq" class="ucp-tab-content">'; if (self::is_activated()) { echo '<p><b>Is there any documentation available?</b><br>Sure! Detailed <a href="https://underconstructionpage.com/documentation/" target="_blank">documentation</a> is available on our site. If it doesn\'t help contact our friendly support</p>'; echo '<p><b>How can I work on my site while construction mode is enabled?</b><br>Make sure your user role (probably administrator) is selected under <a class="change_tab" data-tab="access" href="#whitelisted-roles">Access - Whitelisted User Roles</a> and open the site while logged in. You can also <a class="change_tab" data-tab="access" href="#whitelisted_ips">whitelist your IP address</a> username or use the direct access links.</p>'; echo '<p><b>I\'ve made changes to a template, but they are not visible. What do I do?</b><br>Click "Save" one more time, just to be on the safe side. Open your site and force refresh browser cache (Ctrl or Shift + F5). If that doesn\'t help it means you have a caching plugin installed. Purge/delete cache in that plugin or disable it.</p>'; echo '<p><b>How can I get more templates? Where do I download them?</b><br>Templates are updated on a weekly basis and pushed directly into the admin. Depending on your license you\'ll see all templates or a bit less. There is a "Refresh Templates" button on the bottom of <a class="change_tab" data-tab="design" href="#">templates</a> - feel free to use it :)</p>'; echo '<p><b>I have disabled UCP but the under construction page is still visible. How do I remove it?</b><br>Open your site and force refresh browser cache (Ctrl or Shift + F5). If that doesn\'t help it means you have a caching plugin installed. Purge/delete cache in that plugin or disable it.<br>If that fails too contact your hosting provider and ask to empty the site cache for you.</p>'; } echo '</div>'; // faq } echo '<div style="display: none;" id="tab_support_contact" class="ucp-tab-content">'; $user = wp_get_current_user(); $theme = wp_get_theme(); echo '<p>Something is not working the way it\'s suppose to? Having problems with the license or activating UCP? Have a look at our detailed <a target="_blank" href="https://underconstructionpage.com/documentation/">documentation</a>. If that doesn\'t help contact our friendly support, they\'ll respond ASAP!</p>'; echo '<table class="form-table">'; echo '<tr valign="top"> <th scope="row"><label for="support_email">Your Email Address</label></th> <td><input id="support_email" type="email" class="regular-text skip-save" name="support_email" value="' . $user->user_email . '" placeholder="name@domain.com">'; echo '<p class="description">We will reply to this email, so please, double-check it.</p>'; echo '</td></tr>'; echo '<tr valign="top"> <th scope="row"><label for="support_message">Message</label></th> <td><textarea rows="5" cols="75" id="support_message" class="skip-save" name="support_message" placeholder="Let us know how we can help you"></textarea>'; echo '<p class="description">Please be as descriptive as possible. It will help us to provide faster & better support.</p>'; echo '</td></tr>'; echo '<tr valign="top"> <th scope="row"><label for="">Site Info</label></th> <td>'; echo 'WordPress version: <code>' . get_bloginfo('version') . '</code><br>'; echo 'UCP version: <code>' . self::$version . '</code><br>'; echo 'Site URL: <code>' . get_bloginfo('url') . '</code><br>'; echo 'WordPress URL: <code>' . get_bloginfo('wpurl') . '</code><br>'; echo 'Theme: <code>' . $theme->get('Name') . ' v' . $theme->get('Version') . '</code><br>'; if (self::is_activated()) { echo 'License key: <code>' . $options['license_key'] . '</code><br>'; echo 'License details: <code>' . $options['license_type'] . ', '; if ($options['license_expires'] == '2035-01-01') { echo 'lifetime license'; } else { echo 'expires on ' . $options['license_expires']; } echo '</code><br>'; } else { echo 'License key: <code>' . (empty($options['license_key'])? 'n/a': $options['license_key']) . '</code><br>'; } echo '<p class="description">Our support agents will receive this info. They need it to provide faster & better support to you.</p>'; echo '</td></tr>'; echo '<tr valign="top"> <th scope="row"><a href="#" class="js-action button button-primary button-large" id="ucp-send-support-message">Send Message to Support</a></th> <td> '; echo '</td></tr>'; echo '</table>'; echo '</div>'; // contact echo '</div>'; // tabs } // display } // class UCP_tab_support
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